Vietnam Airlines Tickets: Flight Schedules, Fares and Booking Guide

Vietnam Airlines is a preferred choice for travellers seeking stable flight schedules, full-service air travel and extensive domestic and international connectivity. For corporate clients, the airline is often selected for business trips, conferences, partner visits, executive travel, expert mobility and employee delegations, particularly on high-frequency routes connecting Hanoi, Ho Chi Minh City and Da Nang.

For individual travellers, key considerations usually include fare options, baggage allowance, flight timing, check-in methods, change and refund conditions, and practical booking tips. Before confirming a ticket, passengers should review the total fare after taxes and fees, ticket class, included baggage and schedule flexibility.

Book Vietnam Airlines Tickets

Customers can book Vietnam Airlines tickets for a wide range of itineraries, including one-way, round-trip, multi-city journeys or monthly fare searches for more flexible travel planning.

Key information to prepare includes:

For corporate travellers and business delegations, passenger names, identification documents, baggage requirements, ticket change conditions and invoice information should be carefully verified before ticket confirmation.

Popular Vietnam Airlines Flight Routes

Vietnam Airlines flight schedules may vary by season, travel date and operating conditions. Fares are also subject to change depending on booking time, fare class, taxes, fees and included services. The table below is for reference only and highlights several commonly searched routes.

The fares above may no longer be available at the time of booking. Passengers should check the actual fare, final cost after taxes and fees, baggage conditions and change/refund policies before making payment.

Overview of Vietnam Airlines

Vietnam Airlines is the national carrier of Vietnam, operating an extensive domestic and international network with both narrow-body and wide-body aircraft. The airline serves Economy, Premium Economy and Business Class passengers across multiple routes, meeting the needs of individual travellers, corporate clients and business delegations.

With its recognised international service standards, Vietnam Airlines is well suited for passengers who value schedule reliability, full-service support, clear baggage policies and strong connectivity across domestic, regional and long-haul destinations.

Vietnam Airlines Contact Center

Vietnam Airlines’ customer service hotline in Vietnam is 1900 1100, available 24/7. Customers calling from overseas may contact +84 24 38320320. Lotusmiles members may contact 1900 1800.

For general support, customers may email telesales@vietnamairlines.com. For tickets purchased through the website or mobile app, customers may contact onlinesupport@vietnamairlines.com.

Before requesting support, passengers should prepare their booking reference, e-ticket number, full name as shown on the ticket, phone number and flight itinerary. Companies booking flights for multiple employees should also prepare invoice details, passenger lists, baggage requirements and ticket change needs.

Popular Vietnam Airlines Routes

Domestic Routes

Popular domestic routes include Hanoi - Ho Chi Minh City, Ho Chi Minh City - Hanoi, Hanoi - Da Nang, Ho Chi Minh City - Da Nang, Hanoi - Nha Trang, Ho Chi Minh City - Phu Quoc, Ho Chi Minh City - Hue, Ho Chi Minh City - Quy Nhon, Ho Chi Minh City - Da Lat, Hanoi - Con Dao, Ho Chi Minh City - Con Dao and many other provincial routes.

For corporate clients, routes connecting Hanoi, Ho Chi Minh City and Da Nang are especially important for meetings, training, conferences and partner visits. For individual travellers, routes to Phu Quoc, Nha Trang, Da Lat, Hue, Quy Nhon and Con Dao are often in high demand during travel seasons.

International Routes

Vietnam Airlines operates a wide range of international routes from Vietnam to Singapore, Thailand, Malaysia, Japan, South Korea, China, Taiwan, Australia, Germany, France, the United Kingdom and the United States.

Frequently searched international destinations include Bangkok, Singapore, Sydney, Melbourne, Seoul, Tokyo, Paris, Osaka, San Francisco, Shanghai, Kuala Lumpur, Taipei, Frankfurt and London.

When booking international flights, passengers should carefully review visa requirements, baggage allowance, transit time, entry regulations and change/refund conditions.

How to Search for Vietnam Airlines Tickets

Customers can search for Vietnam Airlines tickets through the official website, mobile app, contact center or a trusted ticketing partner such as Lotus Air.

When searching, customers should enter the departure point, destination, travel date, number of passengers, itinerary type and cabin class. Once flight options are displayed, passengers should compare flight timing, total fare, baggage conditions and change/refund policies before payment.

Corporate clients should avoid choosing tickets based solely on the lowest fare. The selected option should align with meeting schedules, date-change requirements, baggage needs, invoice requirements and support expectations in case of itinerary changes.

Vietnam Airlines Baggage Policy and Allowance

Carry-On Baggage

Vietnam Airlines applies carry-on baggage allowance based on cabin class and route. On many routes, Business Class and Premium Economy passengers may be entitled to two main pieces and one accessory. Economy passengers are generally allowed one main piece and one accessory within the applicable weight limit.

Passengers should review the baggage information on their e-ticket, as allowance may vary by ticket issuance date, route and booking class.

Checked Baggage

Free checked baggage allowance depends on the route, fare class and aircraft type. Depending on cabin class and itinerary, selected flights may include one or two checked baggage pieces.

As baggage policies may vary by case, customers should use Vietnam Airlines’ baggage calculator or consult their ticketing agent before issuance, especially for international itineraries.

Excess Baggage and Other Notes

If baggage exceeds the permitted number of pieces, weight or dimensions, passengers may need to purchase prepaid baggage or pay excess baggage fees at the airport.

Valuable items, cash, important documents, power banks, electronic devices and fragile belongings should be carried in cabin baggage in accordance with aviation safety regulations.

Vietnam Airlines Check-In Guide

Airport Counter Check-In

Vietnam Airlines check-in counters generally open 2 hours before domestic flights and 3 hours before international flights. Counter closing times may vary depending on the airport and route.

Passengers should prepare valid identification documents, booking reference or e-ticket. For international flights, passports, visas or entry documents may be required depending on the destination.

Online Check-In

Vietnam Airlines online check-in is generally available from 24 hours to 1 hour before departure. Passengers with valid tickets and confirmed seats can check in via the website or mobile app, then save the boarding pass on their phone or print it for airport use.

Passengers with checked baggage still need to proceed to the baggage drop counter. Certain special cases or passengers requiring dedicated assistance may need to complete check-in at the airport counter.

Self-Service Kiosk Check-In

Self-service kiosks allow passengers to select seats, complete check-in and print boarding passes at the airport. This service is usually available at selected major airports and for eligible itineraries.

Vietnam Airlines Group kiosks may be available at Noi Bai, Tan Son Nhat, Da Nang, Cam Ranh, Cat Bi and Vinh airports, depending on operating conditions.

Vietnam Airlines Ticket Change, Cancellation and Refund Policies

Flight Change

Vietnam Airlines flight changes are subject to fare conditions. Passengers may be required to pay a change fee and any fare difference when changing to another flight or a higher fare class.

For corporate travellers, flexible fare options should be considered when meeting schedules, conferences or partner visits may change.

Cancellation and Refund

Refund eligibility depends on the fare conditions of the ticket. For tickets purchased through the website or mobile app, eligible passengers may request a refund through the booking management section.

Refund processing time may depend on the payment method, card-issuing bank and booking channel. Before purchase, customers should review refund eligibility, refund fees and processing timelines.

Lotus Air - Trusted Vietnam Airlines Ticketing Partner

Lotus Air is a member brand of the Nhi Gia ecosystem, providing air ticketing services for individual and corporate clients. For Vietnam Airlines tickets, Lotus Air supports flight schedule searches, fare class comparison, baggage checks, change/refund consultation, group bookings and invoice support where required.

For enterprises, Lotus Air assists with flight arrangements for executives, experts, employees, partners and business delegations. The service is designed around information accuracy, flexible handling of changes and greater confidence throughout each journey.

Tips for Booking Vietnam Airlines Tickets at Good Fares

To secure better Vietnam Airlines fares, passengers should check ticket availability early, especially on high-demand routes such as Hanoi - Ho Chi Minh City, Ho Chi Minh City - Hanoi, Ho Chi Minh City - Da Nang, Hanoi - Da Nang or international routes during peak travel seasons.

For domestic itineraries, passengers should consider checking fares around 3 to 6 weeks in advance if the schedule is fixed. For international itineraries, earlier planning is recommended, particularly when visas, additional baggage or connecting flights are involved.

Useful booking tips include:

• Book early during peak travel periods.
• Stay flexible with travel dates and flight times where possible.
• Review the total cost after taxes and fees.
• Compare baggage allowance and change/refund conditions.
• Follow promotions from the airline or trusted agents.
• For corporate travellers, prioritise flexible fare options if schedules may change.

Frequently Asked Questions About Vietnam Airlines Tickets

Where Can Customers Find Vietnam Airlines Zero-Fare Tickets?

Vietnam Airlines does not typically position its promotions as “zero-fare tickets” in the same way as some low-cost carriers. Passengers should follow the airline’s website, mobile app, promotional updates or trusted agents such as Lotus Air for route-based and period-based offers.

Can Vietnam Airlines Tickets Be Refunded After Cancellation?

Refunds may be available if the fare conditions allow. Refund fees, processing time and refund method depend on ticket class, booking channel and payment method.

For tickets purchased through the website or mobile app, eligible passengers may submit refund requests through the booking management section.

How Early Should Passengers Check In for Vietnam Airlines Flights?

Online check-in is generally available from 24 hours to 1 hour before departure. Domestic airport counters usually open 2 hours before departure and close around 40 minutes before departure. International counters typically open 3 hours before departure and may close 50 to 60 minutes before departure, depending on the airport.

Are Vietnam Airlines Flights Delayed?

Any airline may experience delays due to weather, air traffic control, technical issues, aviation security or airport congestion. For time-sensitive itineraries, passengers should choose flights with sufficient buffer time, monitor airline notifications and check flight status before going to the airport.

Book Vietnam Airlines Tickets with Lotus Air

Vietnam Airlines tickets are suitable for a wide range of travel needs, including leisure, business trips, family visits, conferences, group travel, expert mobility and corporate guest arrangements. To select the right ticket, customers should review fares, flight timing, baggage allowance, fare class, change/refund conditions and any related requirements.

Lotus Air supports customers in searching and booking Vietnam Airlines tickets based on actual travel needs, while also advising on baggage, check-in, ticket changes, refunds, invoices, Fast Track services, visas or airport assistance where required.

Customers who need Vietnam Airlines tickets for individual travel, corporate travel or business delegations may provide itinerary details, travel dates, passenger numbers and baggage requirements so that Lotus Air can recommend a suitable travel option.

• Hotline: 1900 6654
• Email: info@lotusair.vn