Vietravel Airlines Tickets: Flight Schedules, Fares and Booking Guide

Vietravel Airlines is a suitable option for leisure travellers, business passengers and companies arranging flights for executives, experts, employees or group travellers. Positioned as Vietnam’s first travel-oriented airline, Vietravel Airlines connects air transport with the broader tourism ecosystem, making it relevant for leisure trips, sightseeing journeys, conferences and short business travel.

When booking Vietravel Airlines tickets, passengers commonly look for flight schedules, fare options, baggage allowance, check-in methods, change/refund conditions and official support channels. As fares and flight schedules may vary by booking time, operating conditions and promotional campaigns, customers should always review the latest details before payment.

Popular Vietravel Airlines Flight Routes

Vietravel Airlines flight schedules may change depending on seasonality, operating load, fleet availability and commercial planning. The table below is for reference only; passengers should check the latest fares and flight schedules at the time of booking.

Promotional fares such as VND 47,000 or VND 79,000 are usually quoted before taxes, baggage and additional services. Passengers should review the final payable amount before confirming payment.

Overview of Vietravel Airlines

Vietravel Airlines is legally registered as Viet Nam Travel Airlines Joint Stock Company and was developed with a model that connects air transport and tourism. The airline operated its first commercial flight on January 25, 2021, using Airbus A321 aircraft and initially focusing on domestic routes.

Vietravel Airlines currently operates mainly from major airport hubs such as Tan Son Nhat and Noi Bai, connecting passengers to several prominent travel destinations in Vietnam. The airline also launched the Hanoi - Bangkok scheduled international route, marking its expansion from domestic operations to international services.

Vietravel Airlines Contact Center

Vietravel Airlines’ customer service hotline is 1900 6686. This is the official support channel for ticket searches, ticket changes, refunds, additional baggage purchases, flight information checks and issue handling. The airline’s customer service email is listed as customercare@vietravelairlines.vn.

Before contacting the hotline, passengers should prepare their booking reference, full name as shown on the ticket, booking phone number, flight itinerary and support request. Companies should also prepare passenger lists, invoice requirements and internal payment details for smoother handling.

Popular Vietravel Airlines Routes

Domestic Routes

Popular domestic routes include Ho Chi Minh City - Hanoi, Hanoi - Ho Chi Minh City, Ho Chi Minh City - Da Nang, Da Nang - Hanoi, Ho Chi Minh City - Phu Quoc, Phu Quoc - Ho Chi Minh City, Hanoi - Nha Trang and Hanoi - Buon Ma Thuot.

For corporate clients, routes connecting Hanoi, Ho Chi Minh City and Da Nang are important for business trips, meetings, training sessions and partner visits. For individual travellers, Phu Quoc, Nha Trang and Buon Ma Thuot are suitable destinations for leisure, holidays or family visits.

International Routes

A notable international route of Vietravel Airlines is Hanoi - Bangkok, the airline’s first scheduled international route, launched in late 2022.

Beyond Bangkok, passengers should check the airline’s booking system or consult a ticketing agent before planning international travel, as flight frequency may vary depending on seasonality, market demand and fleet planning.

How to Search for Vietravel Airlines Tickets

Customers can search for Vietravel Airlines tickets through the airline’s official website, contact center or a trusted ticketing partner such as Lotus Air. When searching, passengers should enter the departure point, destination, travel date, number of passengers and whether the itinerary is one-way or round-trip.

Once flight options are displayed, passengers should review flight times, total fare after taxes and fees, baggage allowance, change/refund conditions and optional add-on services. Corporate clients should prioritise flexible fare conditions when meeting schedules, conferences or partner appointments may change.

Vietravel Airlines Baggage Policy and Allowance

Carry-On Baggage

Vietravel Airlines applies carry-on baggage allowance based on ticket bundles and optional add-on services. Standard carry-on allowance is generally 7 kg, while selected service bundles may allow an upgrade to 12 kg.

Passengers should review the baggage allowance stated on the e-ticket before departure. If carry-on baggage exceeds the permitted weight or dimensions, the airline may require it to be checked in and charge the applicable airport fee.

Checked Baggage

Checked baggage may not be included in certain basic fare types. Customers may purchase additional baggage during booking, after booking or at the airport.

According to the airline’s FAQ, each checked baggage piece must not exceed 32 kg. If the total baggage allowance is 35 kg or 40 kg, passengers must split it into at least two pieces.

For group travellers, corporate passengers or long-stay travellers, purchasing checked baggage in advance is recommended to manage costs more efficiently.

Excess Baggage and Other Notes

Excess baggage is charged according to the fee table applicable at the time of purchase. Passengers should avoid placing cash, important documents, power banks, high-value electronic devices, jewellery or fragile items in checked baggage.

Dangerous goods, flammable items, non-compliant aerosols and prohibited items may be refused under aviation security regulations.

Vietravel Airlines Check-In Guide

Airport Counter Check-In

For domestic flights, Vietravel Airlines check-in counters usually open 2 hours before departure and close 40 minutes before departure. Passengers should arrive earlier if they have checked baggage, travel with children or elderly passengers, or travel in a large group.

Online Check-In

Vietravel Airlines provides online check-in service. After completing online check-in, passengers requiring further assistance may contact 1900 6686 or email customercare@vietravelairlines.vn.

Online check-in for domestic carriers is usually available from around 24 hours to 1 hour before departure. However, passengers should still check the applicable conditions for each airport and flight.

Self-Service Kiosk Check-In

Self-service kiosks may be available at selected major airports, depending on terminal infrastructure and operating policies. Eligible passengers may use their booking reference, full name or ticket information to complete check-in.

Passengers with checked baggage or special assistance needs should still proceed to the airline counter for support.

Vietravel Airlines Ticket Change, Cancellation and Refund Policies

Flight Change

Vietravel Airlines flight changes are subject to fare class, request timing and seat availability on the new flight. Some fare conditions may apply change fees per passenger, per segment, together with any fare difference.

For companies, flexible fare options should be considered to reduce risk when business schedules, meetings or events may change.

Cancellation and Refund

Refund eligibility depends on the fare conditions of the ticket. In certain cases, such as a flight delay of 5 hours or more, passengers may be entitled to a full refund under the airline’s applicable policy.

For voluntary cancellations, passengers should review the fare conditions at the time of purchase or contact the issuing channel to confirm refund fees, refund method and processing timeline.

Lotus Air: Trusted Vietravel Airlines Ticketing Partner

Lotus Air is a member brand of the Nhi Gia ecosystem, providing air ticketing services for both corporate and individual clients. For Vietravel Airlines tickets, Lotus Air supports flight schedule searches, fare class comparison, baggage checks, change/refund consultation, group bookings and invoice support.

For enterprises, Lotus Air assists with flight arrangements for executives, employees, experts, partners and business delegations. The service is designed around information accuracy, flexible itinerary handling and reliable support when changes arise before departure.

Tips for Booking Vietravel Airlines Tickets at Good Fares

To secure better Vietravel Airlines fares, passengers should follow the airline’s official website, fanpage, contact center and trusted ticketing agents such as Lotus Air. Early booking, flexible travel dates and mid-week departures may help increase the chance of finding better fares.

When seeing a low fare, customers should review the final total after taxes and fees, baggage, seat selection, change/refund conditions and flight timing. For corporate clients, the cheapest ticket is not always the most suitable option when meeting schedules may change or when the itinerary requires invoices, name corrections or flight time adjustments.

Frequently Asked Questions About Vietravel Airlines Tickets

Where Can Customers Find Vietravel Airlines Zero-Fare Promotions?

Passengers should follow Vietravel Airlines’ official website, fanpage and trusted ticketing agents. Zero-fare or deeply discounted tickets are usually limited in quantity and may not include taxes, baggage or additional services.

Can Vietravel Airlines Tickets Be Refunded After Cancellation?

Refunds may be available if the fare conditions allow or if the flight falls under a case where the airline is required to provide a refund. For voluntary cancellations, refund fees and refund methods depend on the purchased fare class.

How Early Should Passengers Check In for Vietravel Airlines Flights?

For domestic flights, check-in counters usually open 2 hours before departure and close 40 minutes before departure. Passengers should arrive early enough to drop baggage, complete security screening and reach the boarding gate on time.

Are Vietravel Airlines Flights Delayed?

Any airline may experience delays due to weather, air traffic control, technical issues, aviation security or airport congestion. For time-sensitive itineraries, passengers should select flights with sufficient buffer time and monitor airline updates before going to the airport.

Book Vietravel Airlines Tickets with Lotus Air

Vietravel Airlines tickets are suitable for a wide range of travel needs, including leisure, business trips, family visits, conferences, group travel, expert mobility and corporate guest arrangements. To select the right ticket, customers should review fares, flight timing, baggage allowance, fare class, change/refund conditions and any related requirements.

Lotus Air supports customers in searching and booking Vietravel Airlines tickets based on actual travel needs, while also advising on baggage, check-in, ticket changes, refunds, invoices, Fast Track services, visas or airport assistance where required.

Customers who need Vietravel Airlines tickets for individual travel, corporate travel or business delegations may provide itinerary details, travel dates, passenger numbers and baggage requirements so that Lotus Air can recommend a suitable travel option.

• Hotline: 1900 6654
• Email: info@lotusair.vn